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Frequently Asked Questions

  • ​I'M LEAVING FOR A LENGTH OF TIME...

    • Q: SHOULD I SHUT MY WATER OFF?

    • A: Yes. The main shut off valve is located near your water meter inside the house
      ​​

    • Q: ​​SHOULD I SHUT MY HEAT OFF?

    • A: No. Tabernash historically has had adverse weather conditions throughout the entire year. Do NOT ever have your heat shut off. We recommend leaving it at a minimum of 50 degrees.

  • Q: HOW IS THE ANNUAL WATER SERVICE FEE BILLED?

  • A: The following clarification is provided by prior Board members for historical context: The District has
    always collected fees for a calendar year but the actual bill was delayed until June of each year. Even
    though you paid your $600 in June/July, that fee was for January 1 through December 31 of that year. 
       When the Board agreed to increase fees from $600 to $1200/year [in 2021], we also agreed to convert
    to a quarterly billing cycle that started at the first of the calendar year [beginning 2022], not mid-way
    through the year. Having a quarterly billing cycle allows us to include overuse fees, if any, that are
    calculated quarterly. A quarterly billing cycle also allowed us to better manage expenses that arrive each
    month. It also aligned with our budget year.
       Lot owners will be billed $300 each quarter. Lot owners can opt to pay the full $1200 with the first bill
    which is perfectly acceptable. In that case, they will not be billed in subsequent quarters within that
    calendar year unless they owe overuse or miscellaneous fees.

  • Q: WHAT ARE TAP FEES?

  • A: Tap fees are charged to recover the cost of water system capital investments and their maintenance
    needs. District tap fees are $6,500. (All Lots have fully paid tap fees; therefore, no additional tap fees
    will be collected.)

  • Q: WHAT DOES THE ANNUAL WATER SERVICE FEE COVER?

  • A: The service fee covers the water system operation contract fees, electricity, insurance, administrative
    services fees, legal fees, accounting oversight, special district compliance, engineering fees, web
    support, and other support fees and supplies.

  • Q: WHAT IS THE SOURCE OF FUNDING FOR THE DISTRICT OPERATIONS?

  • A: District operations are funded by the annual water service fee which covers the service year of
    January 1 to December 31 of each calendar year (Re: Rules and Regulation document).​

  • Q: HOW DOES THE DISTRICT RELATE TO THE HOMEOWNERS' ASSOCIATIONS?

  • A: The District is a separate legal entity, has a separate elected Board of Directors, and is not affiliated with the homeowners' associations within the community ("Association/HOA"). An Association/HOA is formed pursuant to its declarations for purposes of care and maintenance of any common elements created pursuant to that particular declaration, and collection of assessments and enforcement of covenants and restrictions imposed by the declaration. Any assessments due from owners to an Association are separate from and in addition to taxes payable to the District.

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  • Q: WHAT IS THE DISTRICT'S RESPONSIBILITY?

  • A: Valley at Winter Park Water District is responsible for maintaining and replacing water mains throughout its service area, while property owners are responsible for the service lines and meters at their service address.

  • Q: WHAT IS MY RESPONSIBILITY AS A HOMEOWNER?

  • A: Water damage may or may not be covered separately on a typical homeowner's insurance policy. To verify whether water damage is covered in your policy, contact your insurance agent. Valley at Winter Park Water District is not responsible for water damage caused by a property's service line or internal plumbing.

  • WHAT IS A SPECIAL DISTRICT ?

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